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Using your UniKey and password, you can log in to University systems to do things like check your email, access resources for your course, check when your library loan is due and vary your enrolment.

  1. Overview and UniKey
  2. Log in to Sydney Student

Overview and UniKey

You will find links to our University systems on the Student website homepage. These include:

  • Sydney Student – where you can complete administration tasks such as updating your personal details, submitting enrolment information, and managing your student finances
  • your official University student email account
  • Canvas - our online learning space where you will find your unit of study websites

Get more information on other student IT services.


Your UniKey is a unique ID and password that will give you access to systems and resources at the University. It will have the format: abcd1234.

Your UniKey is emailed to you after you accept your offer and enrolment has opened for your course.

Remember to keep your UniKey details safe, as it allows access to your information and is necessary to complete tasks related to your study.

You can change your UniKey password online.


If you update your UniKey password, you will need to update your settings on any devices (such as laptops, phones and tablets) that you use for accessing University systems. If you don’t do this, your email app will try to log in with the wrong details and lock you out of your account.

  1. Go to ‘Settings’, then ‘Mail, contacts, calendars’.
  2. Select your active exchange account, then ‘Account:’.
  3. Update your password.
  1. Go to your ‘Email’ app, then open the ‘Settings’ menu.
  2. Select your email account, then ‘More settings’ and then ‘Exchange server settings’.
  3. Update your password.

Various android phones may have different menu configurations, so you will need to check your phone’s instructions, or call us.

You will need to update your password for other apps (such as Canvas) or where it has been stored by your browser. You will be prompted to enter your UniKey and new password to log in again.


If you have recorded your mobile number and personal email address in Sydney Student, you can reset your UniKey password online.

Alternatively, phone us or visit a staffed learning hub on campus. You will need to bring photo ID.


Try synchronising your password across all University systems. It will take 15 minutes for the change to take effect. If you are using a wireless device, make sure you update your network settings with your new password.

If that doesn’t work, call us to reset your password over the phone. Or visit a learning hub with your photo ID.


Your Student Identification Number (SID) is a unique nine-digit number that identifies you as a student at the University. If you’ve forgotten your SID, you can find it in Sydney Student. Go to ‘My details’ and then ‘Personal details’. Alternatively you will also find your SID on your student card.

Last updated: 26 September 2019


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You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.

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